SERVING PHOENIX SINCE 1971|ROC #318840
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Privacy Policy

Last Updated: 9/24/2026

Harris & Sons Tree Specialists (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact our business, or use our services.

By using our website, submitting your information, or communicating with us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect personal information when you:

  • Submit a contact form
  • Request an estimate or consultation
  • Call or text our business
  • Send us an email
  • Book an appointment
  • Use our website chat or messaging features
  • Request information about our services

This information may include:

  • Name
  • Phone number
  • Email address
  • Mailing or service address
  • Business name (if applicable)
  • Service request details
  • Any additional information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on our website
  • Referring website
  • Advertising source
  • Website interactions

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries
  • Schedule appointments
  • Provide requested services
  • Prepare estimates or proposals
  • Process transactions
  • Communicate regarding your service request
  • Improve our website and customer experience
  • Measure advertising performance
  • Analyze website traffic
  • Improve our marketing efforts
  • Maintain the security and functionality of our systems
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to:

  • Analyze website traffic
  • Improve website performance
  • Measure advertising effectiveness
  • Understand visitor behavior
  • Support remarketing campaigns
  • Personalize your experience

Most web browsers allow you to manage or disable cookies through your browser settings.

4. Advertising & Analytics

We may use third-party advertising and analytics providers to better understand website usage and improve our marketing efforts. These providers may collect information about your interactions with our website using cookies and similar technologies.

We may use platforms including, but not limited to:

  • Google Analytics
  • Google Ads
  • Google Tag Manager
  • Google Search Console
  • Meta (Facebook & Instagram)
  • Microsoft Advertising
  • Call tracking providers
  • Marketing and CRM platforms

These services help us measure advertising performance, improve our website, and better understand customer interactions.

5. Communications

If you provide your contact information, we may contact you by:

  • Phone
  • SMS (text message)
  • Email
  • Voicemail
  • Appointment reminders
  • Service updates
  • Follow-up communications

Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. You may unsubscribe from marketing emails using the unsubscribe link provided or by contacting us directly.

6. Automated Communications

Our business may use automated technologies, including website chat, scheduling systems, customer relationship management software, or AI-assisted tools, to respond to inquiries, schedule appointments, provide customer support, or improve communication. These technologies are used to improve response times and customer service.

7. Third-Party Service Providers

We may use trusted third-party providers to help operate our business, including providers for:

  • Website hosting
  • Customer relationship management (CRM)
  • Appointment scheduling
  • Analytics
  • Advertising
  • Call tracking
  • Payment processing
  • Email delivery
  • SMS delivery
  • Review management
  • Customer communication

These providers only receive the information necessary to perform services on our behalf and are expected to safeguard your information.

8. Customer Data for Advertising

Where permitted by applicable law, we may use customer information, including names, phone numbers, and email addresses, to improve our advertising efforts through features such as:

  • Customer Match
  • Custom Audiences
  • Similar or Lookalike Audiences
  • Remarketing campaigns

Information shared with advertising platforms is transmitted securely and used only for permitted advertising purposes. You may request to opt out of these activities by contacting us.

9. Payment Information

If payments are processed through our website or third-party payment providers, your payment information is processed using industry-standard security practices. We do not store full payment card information on our servers unless specifically required by our payment processor.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Provide requested services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Improve our services

12. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent where applicable
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

13. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

14. Children’s Privacy

Our services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children under 13.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes have been posted constitutes acceptance of the updated Privacy Policy.

16. Contact Information

Harris & Sons Tree Specialists